1. RESERVATIONS: Subject to availability your booking will be confirmed when we receive your Booking Form and a 25% deposit of the total tour cost. The balance of the full holiday price is due 42days prior to your holiday start date. If the balance is not received by the due date we reserve the right to cancel your booking and apply cancellation charges as in Paragraph 4 below. When bookings are made less than six weeks before the start of your holiday full payment must be made when booking. 
  2. PAYMENT OPTIONS: We accept payment in Great British Pounds (GBP). When your tour availability is confirmed by email, your payment options will be as follows:
    • Secure online payment using our merchant service provider ‘Worldpay’ pay-by-link facility.
    • By telephone or fax to the office with card details.
    • By direct bank transfer.
    • By FaceTime on i-phone or i-pad with card details.   
    Credit card (MasterCard, Visa, Amex) and international Maestro/debit payments are accepted with a 2% credit card charge. UK debit cards only, no additional fee.
  3. GROUP TOURS: a minimum number of eight persons one month before departure is required for group tours to proceed. Should cancellation be necessary full refunds will be given. We are not responsible for any other incurred expenses.
  4. CANCELLATIONS: must always be notified in writing and charges are calculated from the date of receipt as follows:
    • Up to 42 days prior to holiday date:- 25% of total cost
    • 21 to 41 days prior to holiday date:- 40% of total cost
    • 14 to 20 days prior to holiday date:- 60% of total cost
    • 1 to 13 days prior to holiday date:- 100% of total cost
  5. SECURITY: In compliance with the Package Travel Regulations 1992 all payments to Scottish Cyling Holidays are held in an trust account operated by independent accountants. The payments are only released to Scottish Cycling Holidays after your holiday is completed thereby offering you complete protection in the unlikely event our financial failure. Details of the trust account can be obtained on request by contacting us.
  6. TOUR ALTERATIONS: should it be necessary to make alterations to your holiday after your deposit has been received and Scottish Cycling Holidays has confirmed your booking we shall do our utmost to help. However changes of other than a very minor nature will incur an administration fee of £50.00per person.
  7. MODIFICATIONS: Scottish Cycling Holidays reserves the right to make minor changes in the itinerary. In the unlikely event of this happening, the customer will be informed as soon as possible.
  8. RESPONSIBILITY: Scottish Cycling Holidays does not accept responsibility for death, injury or illness of customers on our holidays. Scottish Cycling holidays does not accept responsibility for the state of roads on our trips. All routes are followed at the rider's own risk. Cyclists must ride in a responsible fashion. Holidays are booked with the understanding that all riders are physically fit and do not have any medical condition which may make physical activity dangerous for them. Cyclists use any transportation provided by Scottish Cycling Holidays at their own risk. Helmets are not compulsory in United Kingdom but we do strongly recommend their use. For the sake of comfort and hygiene, cyclists are requested to bring their own helmets.
  9. PERSONAL INSURANCE: for your safety and convenience we strongly recommend that clients take out holiday insurance to cover yourself for cancellation or curtailment, baggage loss, personal injury and thrid party liability while cycling. For clients booking tours in Europe travel insurance is compulsory.
  10. FORCE MAJEURE: Scottish Cycling Holidays cannot accept responsibility for any loss or damage resulting from war or terrorist activities, weather conditions, fire, flood or drought, airport closures, rescheduling of means of transport, or any other eventuality which may delay or extend the holiday
  11. BAGGAGE: Please note that your belongings are your responsibility. We cannot accept any responsibility for loss, damage or accident involving property. Your travel insurance should cover this.
  12. COMPLAINTS: we will do our utmost to ensure you have an enjoyable holiday. If you have any problems please contact us immediately and we will do our best to resolve them. Any complaints should be notified to us as soon as reasonably practical and in any event notified to our office in writing within 28 days of the end of your holiday.
  13. While every care has been taken to ensure that the information in this website is correct, all information is subject to alteration without notice. Scottish Cycling Holidays accepts no liability for any inaccuracy in the information produced.

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